GVK EMRI – Pioneer of Emergency Management in India
Volunteers In Case of Emergency (VoICE)
Volunteerism is a major initiative by GVK EMRI to ensure that no emergencies go unreported and unattended. GVK EMRI is keen to enlist the support of volunteers to disseminate knowledge and information about 1-0-8 services. Volunteers can assist in the following areas:
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Reporting emergencies to help those who have no access to a telephone |
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Provide assistance to victim till the ambulance arrives |
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Accompany victims to the hospital and serve as referral for the unknown |
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Transporting the victim to a meeting point where the ambulance will take over or take the victim directly to the hospital in case the ambulance is busy or not available |
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The volunteers are broadly classified as Brand Ambassador, Resource Provider and Service Provider. |
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| Brand Ambassador | |
| Brand Ambassador refers to a registered volunteer who would create awareness about 1-0-8 services in their respective areas and enable people to make use of emergency services effectively. | |
| Expectations of GVK EMRI | |
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Create Awareness about GVK EMRI-108 |
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Motivate Citizens for optimum utilization of 1-0-8 services during emergencies |
| Responsibilities | |
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To facilitate in providing Emergency Response Service (ERS) effectively in the respective locations |
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To create a sense of community ownership among the people about GVK EMRI services |
| Resource Provider | |
| Resource Provider refers to a registered volunteer who would provide essential resource either to the needy during emergencies or to the GVK EMRI field staff for rendering effective emergency services. | |
| Expectations of GVK EMRI | |
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Telephone (Mobile, accessories/Fixed Landline / WLL) to communicate emergencies to 1-0-8 on behalf of the victim |
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Facilitate the existing 1-0-8 ambulance in ensuring uninterrupted emergency Services when the communication system (mobile) is either nonfunctional due to connectivity lapses or any such unavoidable circumstances |
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Provide 2/3/4 wheeler as an alternate ambulance, when the existing 1-0-8 ambulance is not available due to breakdown or any other reasons. |
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Shelter for Ambulance and Residential Space for GVK EMRI staff to be provided in those locations where the particular infrastructure is not available. |
| Responsibilities | |
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To be instrumental in providing resources when needed and enable an uninterrupted Emergency Response Service in their respective locations. |
| Service Provider | |
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Service provider refers to a registered volunteer who is willing to render timely skill based services in the process of saving lives. |
| Expectations of GVK EMRI | |
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As First Respondent provides pre-hospital care to the victim. For instance, if a volunteer is doctor, in case of Medical emergencies, he / she can give pre hospital care before the ambulance reaches to the site. |
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As Attendee: The Volunteer may accompany the victim in the Ambulance/ Hospital. |
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As Pilot (Driver): The volunteer may extend service to transport the victim by driving the vehicle and render service if the field s staff of GVK EMRI in Ambulance are not available due to unavoidable circumstances such as sudden illness and so on. |
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As Vehicle Mechanic: Provides services for minor / major repairs & servicing of GVK EMRI network vehicles so as to facilitate and keep the field operations intact.s |
| Responsibilities | |
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Facilitate effective service delivery mechanism. |
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Ensure uninterrupted Emergency response system. |
Accessibility of GVK EMRI-108 in India
Having launched the 108 emergency response service on August 15, 2005, in Hyderabad, GVK EMRI presently provides an integrated emergency service accross the state of Andhra Pradesh, with 752 ambulances serving over 4800 emergencies per day.
With the success of GVK EMRI 108 services in AP and Gujarat, the government of Uttarakhand, Tamil Nadu, Madhya Pradesh, Goa , Assam, Karnataka , Meghalaya, Punjab, Chhattisgarh and Himachal Pradesh have shown interest to replicate similar emergency response centres in heir respective states.
GVK EMRI is currently operational in Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh and Himachal Pradesh.
Ambulances Distribution in Various States
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Andhra Pradesh - 752 |
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Gujarat - 450 |
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Uttarakhand - 108 |
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Tamil Nadu - 384 |
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Goa - 18 |
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Karnataka - 517 |
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Assam - 280 and 1 boat Ambulance |
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Meghalaya - 29 |
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Madhya Pradesh - 70 |